FAQ
✦ Are you an original factory?
Yes, we are the original manufacturer. All our products are produced in our own factory, ensuring high quality and consistent standards.
✦ Do you have patents for your products?
Yes, we develop and design our products in-house. All our items have patent certifications, distinguishing our unique design from other suppliers.
✦ How is the product quality managed?
We adhere to a "quality first" principle. Our dedicated inspection team ensures strict quality control. All products have passed CE, ROHS, FCC, 3C, PSE, and KC certifications.
✦ What is your warranty policy?
We offer a one-year warranty on all series products, supported by a professional return and refund policy to ensure customer satisfaction.
✦ Can I order samples for testing?
Yes, we encourage clients to purchase samples or place a trial order first. We maintain strict consistency between sample quality and bulk production.
✦ How is the transportation handled?
For samples, we utilize efficient express services like UPS, DHL, or FedEx for door-to-door delivery. For bulk orders, we negotiate the best shipping options, including sea or air freight, based on your needs.