1. How can I request a sample for testing?
You can submit an inquiry with your delivery details, and our team will arrange a secure transaction link for you. Typical lead time for samples is 1-3 business days via express courier.
2. What is the quality standard of your products?
Quality is our top priority throughout the entire production process. We adhere to strict quality control policies from raw material sourcing to final mass production.
3. Do you offer customization for logos and branding?
Yes, OEM orders are welcome. Our professional R&D team is available to offer design support and customization services for your brand.
4. What is the MOQ for customized OEM orders?
Standard packaging customization typically requires 500 units. For new designs or structural modifications, the MOQ is 1000 units to ensure manufacturing efficiency.
5. How do you ensure products are not damaged during delivery?
We use industry-leading, durable cartons combined with soft foam padding for internal protection. In the unlikely event of transit damage, we provide replacements.
6. Is the device suitable for all skin types?
Yes, with the 3 adjustable suction levels, you can tailor the device to be gentle enough for sensitive skin or stronger for more stubborn areas, ensuring a safe experience for most skin types.